The Value of Service Technician Consistency
“We get OUR technician every time.”
“He knows our equipment inside and out.” This is what Reach clients say.
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Greg Biersack
Jan 82 min read
Building Dental Assistant Confidence Eliminates Stress
What if a dental office has a partner who sees it as their responsibility to help to provide confidence? Wouldn’t this eliminate stress?
Greg Biersack
Dec 19, 20231 min read
Reach For More Podcast - The Two Important Questions We Ask Technicians - S1E4
Hear Greg Biersack share the two important questions we ask every technician interested in becoming part of the Reach team.
Greg Biersack
Dec 16, 20232 min read
Service Technicians: Reaching your Dreams
When a technician joins Reach, we ask about the dreams they have for their lives. These dreams inspire and motivate our techs and company.
Greg Biersack
Dec 6, 20231 min read
Be Affordable: Service Done Right Episode 7
In this episode of Service Done Right, Greg Biersack talks about how affordability is an important piece of partnership with our clients.
Greg Biersack
Nov 23, 20231 min read
Breaking Through: Technicians Reaching Their Goals
Each Reach technician has specific goals - some personal and some professional. No two sets of goals are alike, just like our technicians.
Greg Biersack
Nov 14, 20232 min read
573% Return on Investment for Preventive Maintenance
Every dental office recommends it to their patients. Every manufacturer shares they wouldn't go without it. Preventive Maintenance (PM)...
Greg Biersack
Nov 9, 20232 min read
The Crucial Connection: Technicians and Reach Leadership
We built Reach with the purpose of having a strong connection between technicians and team leadership. These relationships foster...
Greg Biersack
Nov 2, 20232 min read
Technicians: Reaching your Potential
When you look at the Reach logo you notice three lines incorporated into the “R”. These lines stand for Potential, Goals, and Dreams.
Greg Biersack
Oct 24, 20232 min read
7 Ways Reach Technicians Succeed
Every Reach technician shapes their future and achieves success. But, what does success look like? Here are the 7 ways they succeed.
Greg Biersack
Oct 20, 20231 min read
Another Great Quarter of Technician Success
We put on the rally caps and celebrated technician and company success at Reach Rally, recognizing accomplishments from Q3 2023.
Greg Biersack
Oct 10, 20231 min read
Keeping Your Schedule on Track
The best service provides proactive equipment care, performing regular inspections, monitoring systems, and replacing worn components.
Greg Biersack
Sep 21, 20232 min read
Freedom to Choose: Our Thoughts about Equipment, Service, and Freedom
Dental office owners make huge investments in their equipment. We believe they should have the freedom to choose the best technical service.
Greg Biersack
Sep 20, 20231 min read
Another One of Houston's Best Grabs the Reach Opportunity
Reach is excited to welcome Master Technician, Keith Brott to our team.
Greg Biersack
Sep 8, 20232 min read
Technicians, Don’t Settle For Less
At Reach, our purpose is to support technicians in their efforts to be successful and reach their goals.
Darold Slack
Aug 31, 20231 min read
Being a Trusted Advisor
One of the best parts of my job is the relationships I build with my clients. As their dedicated technician, I create a feeling of trust.
Greg Biersack
Aug 24, 20231 min read
Cool Accomplishments and Cool Treats
Recently, the Reach team gathered to share cool stories of clients well served and territory accomplishments.
Greg Biersack
Aug 15, 20231 min read
PJ Passey is Crushing It!
What an incredible first two years for PJ Passey!
Greg Biersack
Aug 10, 20232 min read
Darold Slack Proves What's Possible for Technicians
Darold Slack has proven what is possible for a technician at Reach. His production of 4.5 labor hours per day earns him over $135,000 a year
Greg Biersack
Aug 3, 20232 min read
Technicians: Will You Grab the Compensation Opportunity?
We built Reach around the service technician, giving them the chance to determine their compensation through their productivity.
Greg Biersack
Jul 25, 20231 min read
Breaking Free from the Status Quo for Better Dental Equipment Service
When innovating, you have to think about how to differentiate your business. What makes your service, product, or value proposition unique.
Greg Biersack
Jul 18, 20231 min read
Dental Assistants Need Good Partners to Make Things Easier
A recent DANB report shows dental assistants feel increased levels of stress associated with their jobs. Reach helps reduce this stress.
Greg Biersack
Jul 11, 20231 min read
Service Done Right Episode 18: The Reach Service Technician Compensation Model
Helping technicians and spouses understand the Reach compensation and reward program is an important part of the hiring process.
Greg Biersack
Jul 6, 20231 min read
Reach Tips - Camera and Sensor Cable protection
In this edition of Reach Tips, Brandon Sharp discusses using a cable extension and power hub to protect your camera and sensors.
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