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Greg Biersack
Oct 1, 20222 min read
Connecting Equipment Needs to Technicians
The IoT (internet of things) has a bright future. But getting data quickly to the right person to address the issue is the key.

Greg Biersack
Sep 16, 20221 min read
Technicians have Questions and Our Guys Have Answers
Technicians have lots of questions about Reach. We love the interest and curiosity. Our technicians help answer those questions.

Darold Slack
Sep 7, 20221 min read
Playing in the Major Leagues
Before Reach, there was no major league company completely dedicated to service.


Greg Biersack
Aug 18, 20221 min read
The Value of Consistency
When we started Reach, we asked dentists what they wanted in a service provider. The overwhelming response was, “We want OUR guy.


Greg Biersack
Aug 8, 20221 min read
Reach Posts High Happiness Scores and Record Technician Success in H1 2022
Reach is proud to report key success elements during the first half of 2022. A service-only company with a focus on technician success.


Greg Biersack
Jun 17, 20222 min read
Building Confidence Eliminates Stress
Maintaining equipment should not be stressful. By training, coaching, providing resources, and serving as a back-up, a technician can help


Tina Biersack
Jun 10, 20222 min read
Don’t Settle For Less
At Reach, our goal is to support the technician in their efforts to be successful.


Greg Biersack
May 27, 20221 min read
Reach, for Technicians Who Want More
Reach was created for technicians who love providing great repair and maintenance service, those with ambition and drive.


Greg Biersack
May 21, 20221 min read
Are you willing to break the status quo?
When we started Reach, we challenged everything: how to reward technicians, company structure, vehicle selection and ownership, etc.


Greg Biersack
May 13, 20222 min read
Manufacturer and Technician Partnership - The Reach Vision
A Strong Belief in Partnerships We believe in strong partnerships with our dental equipment manufacturers. Our vision includes solving...


Greg Biersack
May 6, 20221 min read
Our Noah – Saving the Day in a Flood
PJ shared, “Reach allows me work when I need to and doesn’t restrict me in helping our clients. Dr. Joseph was extremely grateful.


Greg Biersack
Apr 30, 20222 min read
Technicians: Will You Grab the Opportunity?
A problem in our country One of the problems many people talk about is our country’s shrinking or squeezed middle class at the hands of...


Greg Biersack
Apr 15, 20221 min read
Service Done Right Episode 9: Reward, Recognition, and Celebration
Reach is serving as the leader in changing how equipment service is delivered in the dental industry. In this episode of Service Done...


Greg Biersack
Mar 22, 20222 min read
3 Reasons Equipment Manufacturers Should Partner with Reach
Reach provides innovative service to the dental industry and serves as a trusted resource for our manufacturer partners.


Greg Biersack
Mar 10, 20221 min read
Reach is about Opportunity for Technicians - Building a Special Company
Reach provides the opportunity for technicians to build a special company and have a positive impact on the dental industry.

Greg Biersack
Feb 11, 20221 min read
Reach Rally - Celebrating 2021 technician success
In January, Reach held its quarterly celebration of technician and company accomplishments, Reach Rally.


Greg Biersack
Jan 16, 20222 min read
7 Ways Reach Technicians Succeed
Every Reach technician can shape their future and achieve the highest level of success. But, what does technician success look like?


Greg Biersack
Jan 12, 20222 min read
3 Reasons Equipment Manufacturers Should Know About Reach
Reach provides innovative service to the dental industry and serves as a trusted resource for our manufacturer partners.

Greg Biersack
Jan 9, 20221 min read
Reach for More Podcast - The Reach Culture S1E3
The Reach Culture


Greg Biersack
Sep 28, 20211 min read
5 Things Dental Offices Want from an Equipment Service Provider
Recently, Reach conducted a survey of dental offices regarding the type of service experience they most desire. Read their responses.
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